The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Greenberryglobal will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 30 working days. For credit card and e-wallet transaction, the money will be credited back to your credit card/e-wallet, while for online bank transfer, please provide us your bank account details for the refund.
Please return your purchase to the following address:
Green Berry Global
11, JALAN TERATAI, 12300 Butterworth, Pulau Pinang
Please contact us at greenberryglobal@gmail.com or 6010-8317709 if you have any questions or doubts.
Return & Refund Policy